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Computers and other devices on a network must share a finite capacity of resources, and that's true for wired and wireless (​Wi-Fi) networks alike. However, the precise limits depend on multiple factors. Every device connected to your wireless network takes a bit more of the bandwidth Your router doesn't think in terms of priorities. Instead, it thinks in terms of where capacity is needed and where it's being used the most. It will pull indiscriminately in an attempt to keep all devices working at some level. On home networks, all devices normally share a single internet connection. The performance will start to degrade as more devices join the network and start using it simultaneously. Even just a handful of active devices streaming video or downloading files can quickly max out a shared internet link. A Wi-Fi router rated at 300 Mbps with 100 devices connected, for example, can only offer on average 3 Mbps to each of them (300/100=3).

1. Un-install unused programs: To remove these click "Start" then go to "Control Panel" then click "Programs and Features" and scroll through the list, uninstalling the ones you never use.
2. Delete Temporary Files: To get rid of all this clutter open "My Computer", select your main drive, click the "Windows" folder then open the folder inside that called "Temp". Use your mouse to right-click on the folder, and in the "View" options, choose "Details". Once this is done, select all the files that are older than the current date and press the delete key. Then go to the Recycle Bin on your desktop and empty it.
3. Stop un-necessary Start ups: Whenever you switch on your PC some programs will automatically start to run in the background which will use your computer's memory and make it slow . To disable these programs click Start and type "Run". In the box that appears type "msconfig" and a box will appear, at the top click the "Startup" tab listing all the applications that run when your computer starts up. Either manually untick the ones that are unnecessary or click "disable all", but be sure to keep vital things like antivirus going.
4. Get more RAM: When you try to work on several applications at once, such as email, internet, and word your computer may slow down . This is because you don't have enough RAM. This is memory used by your PC to run the programs and can be easily upgraded
5. Get your software up to date Using older versions of a browser can seriously slow things down – especially if you’re looking at pages with lots of pictures or watching videos Upgrading to the latest version of the browser you use , like – Google Chrome, Mozilla Firefox, Safari or Internet Explorer - may really speed things up
6. Upgrade to a faster Network Adaptor: Your device’s network adapter should comply with the latest 802.11ac WiFi standard. Any network adapter that uses an older protocol (802.11n, 802.11a, 802.11b, or 802.11g) is not able to take advantage of very high speeds

Please ensure that subscription to your choice of Packages/ Channels is presently valid. Request to keep the Box On & login to Hathway app or Self-care & Click on "refresh Channels".

Alternatively, you may contact your Area supervisor or Local Service provider.

You may also contact on our Helpline number 18004197900 from 08:00 AM to 10:00 PM.

Incase subscription to your choice of Packages/ Channels has passed its due date please make payment accordingly to enjoy uninterrupted service. Note:- Please Keep your STB on stand-by mode, while making the payment.

Dear Subscriber, If you are facing this issue please follow the below given steps: i). Please check if the NDS Number mentioned on the Set Top Box and Number reflecting in Diagnostic Screen are same. ii) Please follow the following process to check the NDS number from Diagnostics: In the Hathway remote Press Menu -> press the red button on the remote -> Select System Set up-> enter the password if you have set any else put the default password 0000->Select Diagnostics ->Scroll till you can find - NDS number) Please contact to your local cable operator or Area supervisor, provide the NDS details, and get the service refreshed or you may contact on our helpline number 18004197900 from 08:00 AM to 10:00 PM.

Dear Subscriber, If you are facing this issue please follow the below given steps:

Dear Subscriber, If you are facing this issue please follow the below given steps:

If you are still facing the problem you may contact your Area supervisor or Local Service provider. You may also contact on our Helpline number 18004197900 from 08:00 AM to 10:00 PM.

Dear Subscriber, If you are facing this issue please follow the below given steps:

If you are still facing the problem you may contact your Area supervisor or Local Service provider. You may also contact on our Helpline number 18004197900 from 08:00 AM to 10:00 PM.

Dear Subscriber, If you are facing this issue please follow the below given steps: If you are still facing the problem you may contact your Area supervisor or Local Service provider. You may also contact on our Helpline number 18004197900 from 08:00 AM to 10:00 PM.

Dear Subscriber, If you are facing this issue on all channels or maximum channels, please follow the below given steps: If you are still facing the problem you may contact your Area supervisor or Local Service provider. You may also contact on our Helpline number 18004197900 from 08:00 AM to 10:00 PM.

Dear Subscriber, If you are facing this issue on all channels or maximum channels, please follow the below given steps: If you are still facing the problem you may contact your Area supervisor or Local Service provider. You may also contact on our Helpline number 18004197900 from 08:00 AM to 10:00 PM.

Dear Subscriber, If you are facing this issue on all channels or maximum channels, please follow the below given steps: If you are still facing the problem you may contact your Area supervisor or Local Service provider. You may also contact on our Helpline number 18004197900 from 08:00 AM to 10:00 PM.

Dear Subscriber, If you are facing this issue on all channels or maximum channels, please follow the below given steps: If you are still facing the problem you may contact your Area supervisor or Local Service provider. You may also contact on our Helpline number 18004197900 from 08:00 AM to 10:00 PM.

Dear Subscriber, If you are facing this issue on all channels or maximum channels, please follow the below given steps: If you are still facing the problem you may contact your Area supervisor or Local Service provider. You may also contact on our Helpline number 18004197900 from 08:00 AM to 10:00 PM.

Dear Subscriber, If you are facing this issue on all channels or maximum channels, please follow the below given steps: If you are still facing the problem you may contact your Area supervisor or Local Service provider. You may also contact on our Helpline number 18004197900 from 08:00 AM to 10:00 PM.

Dear Subscriber, If you are facing this issue on all channels or maximum channels, please follow the below given steps: If you are still facing the problem you may contact your Area supervisor or Local Service provider. You may also contact on our Helpline number 18004197900 from 08:00 AM to 10:00 PM.

Dear Subscriber, If you are facing this issue on all channels or maximum channels, please follow the below given steps: If you are still facing the problem you may contact your Area supervisor or Local Service provider. You may also contact on our Helpline number 18004197900 from 08:00 AM to 10:00 PM.

Hathway cable TV services are presently available in Delhi, Uttar Pradesh, Haryana, Maharashtra, Rajasthan, Madhya Pradesh, West Bengal, Sikkim, Odisha, Karnataka, Andhra Pradesh, Telangana and Tripura. To subscribe to Hathway cable TV services. Please contact us on following numbers and our team shall contact you for a feasibility check.

In case a subscriber requests for relocation of his connection from one location to another location, the Company or its LCO, as the case may be, shall, subject to technical and operational feasibility, relocate the connection within a period of seven days from the date of receipt of such request: Provided that it shall be permissible for the Company or its LCO, as the case may be, to charge from such subscriber- Alternatively you may contact on our Helpline number 18004197900 from 08:00 AM to 10:00 PM. (Note- Please keep ready your details (New Address/VC Number/NDS Number) while making call on helpline number).

Customer has to follow the link:- https://services.hathway.net/hybrid-box-activation-form and complete the necessary registration as given in below screen. In case he needs any assistance, he can call our CATV call center numbers and the team would provide the necessary assistance. Once a customer has registered on the above link, the registration screen on his TV will not show up, else the same screen will pop-up, but when he has filled all the details there, it would throw a message informing customer to register using above mentioned link. Simultaneously, an auto SMS with the above link to register his Hybrid Box will be sent on the mobile number, that he keyed on TV screen for registering Hybrid Box

Note:You may also contact on our Helpline number 18004197900 from 08:00 AM to 10:00 PM.

OTT stands for “over-the-top,” the term used for the delivery of film and TV content via the internet, without requiring users to subscribe to a traditional cable or satellite pay -TV services. The applications like Youtube, Netflix, that use your internet connections for doing video streaming as OTT Applications OTT allows subscribers to use his chosen content in his own time.

Stand close to the TV set (< 1 meter) with the Remote in hand and Long Press the Back & OK button at the same time, until the red light flashes quickly, then release, which means that Remote control unit has entered into the Pairing Mode. Wait for a few seconds without pressing any button, until there is a POP up message on the TV, stating that Pairing is successful. Now the Remote is ready to be used with the HYBRID SET TOP BOX

Electronic Program Guide, or EPG provides details of all channels available on Hathway’s platform. With the touch of a button, you can find information about any program that's on today, tomorrow or even up to a week from now. You can browse through the guide or other available programs without leaving the channel you're on. A Channel Banner displays a program synopsis, running time, channel number and also an option to reserve that programme that will come later. You can browse from the current channel banners to find out what's on other channels or at other times while still watching the same program. And, you can tune in to a new channel directly from the channel banner if you see something you'd rather watch! In addition, the simple on-screen guide clicks on and off at the touch of a button, giving you detailed information, such as plot summaries, actors, about any program you choose - up to 3 days in advance. The guide allows you to search for programs by theme (sports, movies, drama, children's, etc.) or title. You can browse at your own speed and never have to wait!

Additional remote control devices will be available at the local Hathway office or through your Local Cable Operator. Kindly refer to the Helpline nos. on your STB or refer to the Contacts section. We can provide a Universal Remote through which you can control your STB and TV from a single device.

Our Digital Cable service offers you sharper, brighter digital pictures and clearer, stereophonic sound, dozens more channels and an advanced Electronic Programming Guide. In addition, we provide dependable, on-time, customer service from our local area office or even through your neighbourhood cable operator.

Please get in touch with your local Hathway office/Local cable operator and they will swap or replace the same. Charges of Rs.400/- + Service Tax will be levied for the same.

Provisions for temporary discontinuation of services and details of restoration fee and reactivation fee, if applicable are as follows: • Hathway may deactivate a particular channel/bouquet within 72 hours, on receiving such request from the Subscriber, provided such channel or bouquet is not within the lock –in period.