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Fair Usage Policy

Hathways Fair Usage Policy is designed in such a manner that we continue to provide the best of internet experience to all our customers

Why a Fair Usage Policy?

A very small number of customers use an excessive amount of the network bandwidth, to the extent that it can impair the experience of others. The intent of our Fair Usage Policy is to provide the optimum internet experience to all customers.

What happens in Fair Usage Policy?

Under the policy we have defined fair usage levels for unlimited data transfer plans and needless to mention, the usage levels set are very generous such that most customers will not be affected by the Fair Usage Policy.

On reaching the fair usage level, the plan speed would be rationalized to 256Kbps for the rest of the monthly billing cycle.

Please note that the speeds would be upgraded to the normal speeds at the start of the next billing cycle.

What.s the impact of Fair Usage Policy on data transfer limits?

We assure you that the data transfer limits remain unlimited and no change has been made in the same.

The details of the plan wise limits are as below
Plan Name Speed FUP
Max Data Usage Limit (GB per Month) Speed after Data Usage limit
HD Stream 1 50 Mbps 25 512 Kbps
HD Stream 2 50 Mbps 40 512 Kbps
HD Stream 3 50 Mbps 75 1 Mbps
HD 1 Stream 50 50 Mbps 10 512 Kbps
HD 2 Stream 50 50 Mbps 15 512 Kbps
HD 3 Stream 50 50 Mbps 25 1 Mbps
HD 4 Stream 50 50 Mbps 50 1 Mbps
Zip 5 Max 5 Mbps 25 256 Kbps
Zip 5 Lit 5 Mbps 13 256 Kbps
Go 2 Max 2 Mbps 13 256 Kbps
Go 2 Lit 2 Mbps 7 256 Kbps
Go 2 Lit Quarterly 2 Mbps 7 256 Kbps
Flash 2 Lite Quarterly 2 Mbps 11 600 Kbps
Flash 2 Lite Half Yearly 2 Mbps 11 600 Kbps
Flash 2 Max Quarterly 2 Mbps 19 600 Kbps
Flash 2 Max Half Yearly 2 Mbps 19 600 Kbps
Flash 2 Max Plus Quarterly 2 Mbps 28 600 Kbps
Flash 2 Max Plus Half Yearly 2 Mbps 28 600 Kbps
Neo 1024 Lit 1 Mbps 5 256 Kbps
Neo 1024 Max 1 Mbps 13 256 Kbps
Neo 1024 Max Quarterly 1 Mbps 13 256 Kbps
Happyway 1 Mbps Unltd 1 Mbps 25 256 Kbps
Ultra 512 Quarterly 512 Kbps No LImit -
Ultra 512 Half Yearly 512 Kbps No LImit -
New Happyway 512 Regular 512 Kbps 12 256 Kbps
Blast 384 Unlimited 384 Kbps 8 256 Kbps
256 Blast Regular Unlimited 256 Kbps No Limit 256 Kbps

PS : All usage on Sundays/holidays and all uploads will be counted in your data usage quota.